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Order 180413001062585750 - Import tax refund

  • tguiot Tuesday, June 12, 2018 3:41 PM Reply


    Dear,


    Following the suggestion from another thread, I have sent an email to [email protected] to claim the refund of the import tax for my order 180413001062585750  (for which I purchased the insurance). This was 8 days ago and didn't receive any response so far. I sent a reminder today, but thought I might get a better chance posting a new thread on the forum.


    please let me know what I should do.


    thanks

    kind regards,

    Thomas

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  • ozOzo Top 10 Forum Poster Tuesday, June 12, 2018 7:11 PM Reply

    Post a scanned copy of your tax receipt in this thread Thomas, make sure you blank out any personal details.


    @Maye_Tao will be able to arrange your refund... please Maye?

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  • tguiot Tuesday, June 12, 2018 9:37 PM Reply

    thanks for the prompt reply.


    Please find attached the scan of the post office import tax document.

    DX180413001062585750.jpg


    thanks

    Thomas

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  • Maye_Tao Wednesday, June 13, 2018 9:22 AM Reply

    Hello @tguiot

    The max compensation amount is up to $40 for per order. We issued refund EUR 32.62($40) to your credit card. You may get it back about 3-7 working days. Thanks.


    Be happy. ( *^_^* )
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  • tguiot Wednesday, June 13, 2018 4:22 PM Reply

    Many thanks.


    I'll confirm here when I get it.

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  • tguiot Thursday, July 12, 2018 3:30 AM Reply

    Dear Maye_Tao


    Please note that I still have not received the refund. Can you please check it has been correctly sent?


    thank you

    Thomas

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  • Maye_Tao Thursday, July 12, 2018 9:38 AM Reply

    @tguiot

    Please check with your bank first. Thanks.

    Be happy. ( *^_^* )
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