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delayed Shipment?

  • Crocutacrocuta Wednesday, June 13, 2018 12:41 AM Reply

    purchased and paid this phone on 06-07-2018

    seller says 24 hour shipment.

    still the same message: 

    6/7/2018 11:01:55 PM    Order Processing    Order is being prepared for Shipment.    

    like more info on status.


    .

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  • psychojim Thursday, June 14, 2018 2:17 AM Reply

    Same thing for me.

    I had to request a refund or store credit

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  • Alisa-Deng @DX Staff @DX Staff Thursday, June 14, 2018 4:52 PM Reply

    @Crocutacrocuta  Sorry for any inconvenience caused due to late shipments, we are restocking SKU852481793 and will arrange shipment for you ASAP.

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  • Crocutacrocuta Friday, June 15, 2018 6:32 PM Reply

    Oke, 


    Please let me know when restocked, and new shipment date.

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  • Crocutacrocuta Monday, June 18, 2018 4:05 PM Reply

    Still no news about the sending date or status of the phone. I have asked for a refund of my money. I have not received an answer yet. the store indicates that it can not deliver because the product is not present. yet they still offer the product and even offer 24-hour shipping. poor customer orientation.

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  • Maye_Tao Thursday, June 21, 2018 10:35 AM Reply

    @Crocutacrocuta

    We cancelled order and issued refund to your paypal account as your request. You should get it back within 1-3 days. Thanks.

    Be happy. ( *^_^* )
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