DX  » Community » Forums
«See all threads (in Site Bug Reports)
Site Bug Reports

Order number is incorrect when open a ticket

  • michatl Saturday, June 23, 2018 3:26 AM Reply

    I'm trying to open a ticket and recive the message "Order number is incorrect" and it does not let me continue, please help.

    Posts(5) | Reviews | Tip post

    post edited by michatl on 6/23/2018 at 3:27 AM
  • gasbag11 Top 10 Forum Poster Saturday, June 23, 2018 5:21 AM Reply

    @Maye_Tao ^^

    It's the weekend in China now, so it may be a day or 2 before she replies. :)

    NO! I don't know why DX screwed up the site so badly.
    Ask them.
    Posts(12493) | Reviews | Tip post

  • Maye_Tao Monday, June 25, 2018 11:22 AM Reply

    Hello @michatl

    Please try this link https://cs.dx.com/Account/LoginProblem and tell us your request there. Thanks.

    Be happy. ( *^_^* )
    Posts(5502) | Reviews | Tip post

  • michatl Monday, June 25, 2018 12:15 PM Reply

    Hi i made the ticket please answer soon.

    Posts(5) | Reviews | Tip post

  • michatl Tuesday, June 26, 2018 8:32 AM Reply

    Please answer my tkt thanks

    Posts(5) | Reviews | Tip post

  • sheepish Top 10 Forum Poster Tuesday, June 26, 2018 8:40 AM Reply

    Tickets take a few days to be answered. Just wait. Do not add to your ticket because that will send it to the back of the queue.

    Community service notice:
    finnali is "a big liar", very stupid, or mentally ill;
    treat gently.

    DX has a new way to deceive customers:

    Posts(25001) | Reviews | Tip post

«Reply to this thread (in Site Bug Reports)
Site Bug Reports



* 50 characters max


Please note: HTML codes are not allowed anywhere on this page (otherwise you will see an error).

Please note that DealExtreme Forums are not a sales or product support board. While we do constantly participate in this forum, please contact us via support ticket for a guaranteed fast response. We make every effort to make the quickest replies.

DX Everywhere