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Order number is incorrect when open a ticket

  • michatl Saturday, June 23, 2018 3:26 AM Reply

    I'm trying to open a ticket and recive the message "Order number is incorrect" and it does not let me continue, please help.

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    post edited by michatl on 6/23/2018 at 3:27 AM
  • gasbag11 Top 10 Forum Poster Saturday, June 23, 2018 5:21 AM Reply

    @Maye_Tao ^^


    It's the weekend in China now, so it may be a day or 2 before she replies. :)

    NO! I don't know why DX screwed up the site so badly.
    Ask them.
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  • Maye_Tao Monday, June 25, 2018 11:22 AM Reply

    Hello @michatl

    Please try this link https://cs.dx.com/Account/LoginProblem and tell us your request there. Thanks.

    Be happy. ( *^_^* )
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  • michatl Monday, June 25, 2018 12:15 PM Reply

    Hi i made the ticket please answer soon.

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  • michatl Tuesday, June 26, 2018 8:32 AM Reply

    Please answer my tkt thanks

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  • sheepish Top 10 Forum Poster Tuesday, June 26, 2018 8:40 AM Reply

    Tickets take a few days to be answered. Just wait. Do not add to your ticket because that will send it to the back of the queue.

    Community service notice:
    finnali is "a big liar", very stupid, or mentally ill;
    treat gently.

    DX has a new way to deceive customers:
    http://club.dx.com/forums/forums.dx/threadid.1462252

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