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Extreme Delay - ITS VERY BAD

  • Afsal7 Saturday, June 23, 2018 4:27 PM Reply

    Dear All, 

    I have ordered Umidigi A1 Pro on 22-April-2018 and tomorrow its reaching 2 months and did not receive the item yet. After continues email vonversations, they are just replying with reason like weather condition, stricke or custome clearance. They dont help and they dont locate the items where is ti now. Just replying to close the ticket opened. 

    I live in Qatar no sticke no bad wather... 
    Any thoughts?? 

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  • ozOzo Top 10 Forum Poster Sunday, June 24, 2018 5:55 AM Reply

    You don't give enough information for anyone to help.

    What is your Order Number and what is the Shipment Date?

    What is the tracking status (including dates)?

    What do you mean by the word "sticke"?

    Have you checked with your local Post Office?

    What is the date and wording of the last reply you got from DX to your ticket?

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  • sheepish Top 10 Forum Poster Sunday, June 24, 2018 12:14 PM Reply

    You don't give enough information for anyone to help.

    That's OK, it's a General Discussion.

    What do you mean by the word "sticke"?

    Probably "strike". Would a strike have to be in Qatar? Are the Chinese allowed to strike?

    no bad wather

    I'd wather have good weather. (Got to make sure the a is there not in front of "good".)

    Community service notice:
    finnali is "a big liar", very stupid, or mentally ill;
    treat gently.

    DX has a new way to deceive customers:

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  • Maye_Tao Monday, June 25, 2018 11:41 AM Reply

    Hello @Afsal7

    Please wait for the package since the shipping date. It's very common to see packages not scanned by destination Post Offices while packages are still normally en-route and delivered. Please wait 1-2 weeks and see if it will arrive or not. Thanks.

    Be happy. ( *^_^* )
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  • Afsal7 Wednesday, July 04, 2018 2:59 PM Reply


    Thanks for the reply. Just now i called Q Post and they informed that item despatched from the origin and did not arrive here. This is the same dialogue i am hearing from more than a month. 

    Any comments? 

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  • Maye_Tao Thursday, July 05, 2018 10:03 AM Reply


    We need to contact our related carrier to investigate this matter.

    We will get back to you as soon as further confirmation received from post office.(around one to two weeks) Thanks.

    Be happy. ( *^_^* )
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  • Afsal7 Thursday, July 05, 2018 12:19 PM Reply

    Yes please, am waiting for your accurate information. 

    Thank you. 

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  • Afsal7 Saturday, July 14, 2018 4:24 PM Reply

    Already one week passed. I am still waiting for the information - just to enquire with your carrier????????
    Very Nice.......... I made a big mistake by ordering through dx.com 

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  • Maye_Tao Monday, July 16, 2018 10:40 AM Reply


    We need to confirm order details with you. Please get back to us via ticket case 2A0FBFB3D39D44899EEAAAEE77F8CCA3. Thanks.

    Be happy. ( *^_^* )
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  • Afsal7 Monday, July 16, 2018 1:31 PM Reply

    Dear Maye_Tao, 

    I wrote a detaled story of mine through the ticket... Please check and reply asap. You guys are just cheating... What order confirmation you need from me? Is it not availabel from my profie??? !!!! 

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