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Create a Ticket: Order number is incorrect!

  • heroedelcine Wednesday, July 11, 2018 12:26 PM Reply

    I have a issue with an order.


    I tried to create a ticket, but when I put the Order Number, the validation returns "Order number is incorrect!".

    I havent method to create a ticket.


    I will appreciate your help.

    Posts(3) | Reviews | Tip post

  • Maye_Tao @DX Staff @DX Staff Wednesday, July 11, 2018 2:08 PM Reply

    Hello @heroedelcine

    Please try this link https://cs.dx.com/Account/LoginProblem . We will follow up your case there. Thanks.

    Be happy. ( *^_^* )
    Posts(5474) | Reviews | Tip post

  • heroedelcine Thursday, July 12, 2018 11:59 AM Reply

    Thanks Maye, I created the ticket into Signup category.

    Posts(3) | Reviews | Tip post

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