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Product blasted

  • Manthan2611 Wednesday, July 11, 2018 11:54 PM Reply

    Hi, 

    I have received this item on the month of Feb, I was using it in my car. It was today's day when I was using it and it was saying battery low, so I connect standard charger of the car from which I usually charge it from, after charging for 10-15 minutes it got blast with an unexpected sprak. I was very lucky that it did not catch fire. I am posting the pic after it got blasted. 

    I have seriously risked my life on it.

    Now what are you doing to do for my causes.?


    Awaiting for you reply.



    Posts(2) | Reviews | Tip post

  • Maye_Tao @DX Staff @DX Staff Thursday, July 12, 2018 9:49 AM Reply

    Hello @Manthan2611

    Sorry to hear this.

    Please raise a ticket case via https://cs.dx.com/Ticket/Check/Aftersales.NewDefective . Our after-sales team will follow up your case there. Thanks.

    Be happy. ( *^_^* )
    Posts(5474) | Reviews | Tip post

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