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I have no answer on my ticket

  • zapi1981 Wednesday, July 18, 2018 12:30 AM Reply

    I'm not being answerer again in my ticket.

    My ticket number is: 9EE196FEEED14FD39E1F88DB1C830A0E

    Posts(6) | Reviews | Tip post

  • gasbag11 Top 10 Forum Poster Wednesday, July 18, 2018 1:24 AM Reply

    When you make a ticket, wait till DX replies before adding anything to it. Doing so will send the ticket to the back of the queue every time you do it.

    ALWAYS ask questions about a specific item on its
    page. Scroll down and click on "Post a new topic".
    Posts(12322) | Reviews | Tip post

  • sheepish Top 10 Forum Poster Wednesday, July 18, 2018 9:31 AM Reply

    And use just one thread.

    DX has found a new way to deceive customers:
    Use reviews for different products that have not been bought
    by the person who wrote the review.
    http://club.dx.com/forums/forums.dx/threadid.1462252
    Posts(24807) | Reviews | Tip post

  • Maye_Tao Wednesday, July 18, 2018 2:26 PM Reply

    @zapi1981

    Your ticket has been replied. Thanks.

    Be happy. ( *^_^* )
    Posts(5502) | Reviews | Tip post

  • zapi1981 Wednesday, July 18, 2018 11:08 PM Reply

    Thanks.

    Posts(6) | Reviews | Tip post

  • zapi1981 Sunday, July 29, 2018 5:24 PM Reply

    Good morning, since 07/18/2018 i am looking at the shipping process and the note "look order for generating shipments" appears 6 times a day, but the status does not change. Is there a problem with the shipments?.

    Order number 180718001080411419

    Posts(6) | Reviews | Tip post

  • Maye_Tao Tuesday, July 31, 2018 11:50 AM Reply

    @zapi1981

    Please check reply via ticket case 9EE196FEEED14FD39E1F88DB1C830A0E. Thanks.

    Be happy. ( *^_^* )
    Posts(5502) | Reviews | Tip post

    mod edited by Maye_Tao on 7/31/2018 at 11:50 AM
  • zapi1981 Wednesday, August 22, 2018 8:20 PM Reply

    Good morning, today i still wait for the shipment to be prepared

    Posts(6) | Reviews | Tip post

  • Alisa-Deng @DX Staff @DX Staff Friday, August 24, 2018 11:07 AM Reply

    @zapi1981

    Your ticket have been replied, please check.

    Posts(306) | Reviews | Tip post

  • zapi1981 Sunday, September 09, 2018 10:59 PM Reply

    I'm still waiting for an answer. Thanks.

    Posts(6) | Reviews | Tip post

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