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Refund

  • kilokrat Wednesday, August 08, 2018 6:38 PM Reply

    I opened a new ticket yesterday with text "I hereby request that you cancel the order immediately and return my money back to the card".


    Stuff replied to me "Your order is still waiting for suppliers. We have contacted our related department to fast the process. We will send you a confirmation email of delivery as soon as we dispatch your items."


    Are they sane at all? I need REFUND.


    (Sorry for my English)


    Ticket number: 7AB8EE39E8194AA4BFBB52E6C175D592

    Order #: 180717001079433180


    Posts(1) | Reviews | Tip post

    post edited by kilokrat on 8/8/2018 at 6:50 PM
  • Alisa-Deng @DX Staff @DX Staff Thursday, August 09, 2018 12:50 PM Reply

    @kilokrat

    Your ticket have been replied.

    Posts(74) | Reviews | Tip post

  • sheepish Top 10 Forum Poster Saturday, August 11, 2018 5:33 AM Reply

    I opened a new ticket yesterday with text "I hereby request that you cancel the order immediately ...


    Cancelling an order yourself is faster, because tickets can take days to get a response.

    DX has found a new way to deceive customers:
    Use reviews for different products that have not been bought
    by the person who wrote the review.
    http://club.dx.com/forums/forums.dx/threadid.1462252
    Posts(24515) | Reviews | Tip post

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