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Help with product information

  • badbob Thursday, August 09, 2018 4:44 PM Reply

    Hi,

    Is this phone a "Global Edition" of the Xiaomi Mi A2?

    The pages uses advertising of the Mi A2 as per other websites, but discription misses key information.

    Mi missing in discription and 

    Second rear camera should be 12mp + 20mp?

    Thanking you 

    Cheers

    Leigh


    Posts(2) | Reviews | Tip post

    post edited by badbob on 8/11/2018 at 10:04 PM
  • sheepish Top 10 Forum Poster Saturday, August 11, 2018 5:31 AM Reply

    discription misses key information


    So does your thread subject. It's a common problem, then.


    PS. Description.

    DX has found a new way to deceive customers:
    Use reviews for different products that have not been bought
    by the person who wrote the review.
    http://club.dx.com/forums/forums.dx/threadid.1462252
    Posts(24914) | Reviews | Tip post

  • badbob Saturday, August 11, 2018 10:02 PM Reply

    Well, I was trying to find a way to confirm info about the product number listed in the subject...

    The website asks to create a "ticket" to do this.


    When you "Try to create a ticket" for said question, there is no option for description information queiries.


    So I copied the product numer into a page on the forum hoping that a staff member would see it and help me out.


    I have now changed the subject discription.


    How would you have requested the same support???


    Cheers

    BAD


    Posts(2) | Reviews | Tip post

    post edited by badbob on 8/11/2018 at 10:05 PM
  • sheepish Top 10 Forum Poster Sunday, August 12, 2018 5:53 AM Reply

    You managed to post this thread on the product's own forum page - the best place to post about a particular product - so the thread subject can be used for something specific which will help others looking for information.


    Since you ask, I would probably have asked under Report Error > Lacking Info. Not the most intuitive place to find it, but it used to result in the requested information being added. I'm not sure those reports still get checked.


    PS. Description.

    DX has found a new way to deceive customers:
    Use reviews for different products that have not been bought
    by the person who wrote the review.
    http://club.dx.com/forums/forums.dx/threadid.1462252
    Posts(24914) | Reviews | Tip post

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