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23 days to process Payment

  • gustavitus Thursday, August 23, 2018 9:51 PM Reply

    I am 23 days waiting for the payment to be processed.

    Is this a normal situation?

    Order Number:  180730001093698533

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    post edited by gustavitus on 8/23/2018 at 9:56 PM
  • Alisa-Deng @DX Staff @DX Staff Friday, August 24, 2018 11:01 AM Reply

    Hello @gustavitus

    We have confirned your payment, and we will arrange the shipment for you ASAP. You will receive a notification email upon shipment dispatch.

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    post edited by Alisa-Deng on 8/24/2018 at 11:01 AM
  • gustavitus Friday, August 24, 2018 8:53 PM Reply


    Since you took so much time just to approve the payment.

    Could you send by faster carrier?

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  • gasbag11 Top 10 Forum Poster Sunday, August 26, 2018 1:50 AM Reply


    NO! I don't know why DX screwed up the site so badly.
    Ask them.
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  • Alisa-Deng @DX Staff @DX Staff Monday, August 27, 2018 3:25 PM Reply


    Upon further investigation, we found that your order 180730001093698533 was shipped on 8/26/2018 without a tracking number, typically airmail packages may take 11-22 working days or even longer to deliver.

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  • gustavitus Wednesday, June 5, 2019 11:36 PM Reply

    The product never arrived.

    Still waiting.

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  • Alisa-Deng @DX Staff @DX Staff Friday, June 14, 2019 8:54 AM Reply

    @gustavitus Hi, because your package was shipped by Super Saver, it does not feedback foreign tracking information, please first check with your local post office to see if they have any packages waiting for you.

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