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Missing Store Credit from checkout!

  • gasbag11 Top 10 Forum Poster Saturday, September 22, 2018 7:52 AM Reply

    LOL


    Not 5, not 10, but 12 days later and the "Use Store Credit" button still isn't there. Not all that surprising though. This is DX after all. 


    What does surprise me is that there's only been one post about it from a customer in the forum so far. You would think there would be at least a few who've had large, expensive orders returned, lost etc, and are quite mad that they can't use the store credit that is rightfully their money. It makes one wonder if there's a bit of thread censorship going on there.



    ALWAYS ask questions about a specific item on its
    page. Scroll down and click on "Post a new topic".
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  • sheepish Top 10 Forum Poster Saturday, September 22, 2018 5:55 PM Reply

    It makes one wonder if there's a bit of thread censorship going on there.


    You're the only one. The rest of us are cynical enough to think DX just isn't that popular any more.

    DX has found a new way to deceive customers:
    Use reviews for different products that have not been bought
    by the person who wrote the review.
    http://club.dx.com/forums/forums.dx/threadid.1462252
    Posts(24805) | Reviews | Tip post

  • gasbag11 Top 10 Forum Poster Saturday, September 22, 2018 8:32 PM Reply

    Have you forgotten about this?  vv


    http://club.dx.com/forums/forums.dx/threadid.1484052#1484141 


    Btw, may I remind you that DX has been censoring reviews for quite a while now?


    I've also had a few posts of mine deleted or altered by someone. One (which I believe was a very critical thread about the new search system) kept getting the thread title changed and shortened so that it made no sense. I tried to find it yesterday but wasn't able to.


    I've read some older threads that had so many posts deleted that the thread no longer made any sense.


    EDIT - AHA! Found it. >  http://club.dx.com/forums/Forums.dx/threadid.1475983 


    It was about the new "arrivals" system. The original title was; "The new arrivals system sucks", but someone shortened it as it's shown now. I edited it back to the original twice but someone kept shortening it. 





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    post edited by gasbag11 on 9/22/2018 at 9:57 PM
  • sheepish Top 10 Forum Poster Sunday, September 23, 2018 5:27 AM Reply

    It's very unusual for DX to censor threads. http://club.dx.com/forums/forums.dx/threadid.1483369


    One (which I believe was a very critical thread about the new search
    system) kept getting the thread title changed and shortened so that it
    made no sense.


    I remember that. But it appeared to be a rare event. I suspect it was a staff member trying to hide any evidence/feedback that a command from on high was a dumb idea. Culture.


    Some threads that now make no sense were because all WildOne's posts were deleted.

    DX has found a new way to deceive customers:
    Use reviews for different products that have not been bought
    by the person who wrote the review.
    http://club.dx.com/forums/forums.dx/threadid.1462252
    Posts(24805) | Reviews | Tip post

  • gasbag11 Top 10 Forum Poster Sunday, September 23, 2018 9:01 AM Reply

    Some threads that now make no sense were because all WildOne's posts were deleted.


    That makes sense.


    Weren't CelticWarrior's posts removed too? 


    It might make for some interesting reading if they both posted in the same thread/s. 

    ALWAYS ask questions about a specific item on its
    page. Scroll down and click on "Post a new topic".
    Posts(12321) | Reviews | Tip post

  • sheepish Top 10 Forum Poster Monday, September 24, 2018 6:11 AM Reply

    Fixing the missing user photos caused this problem.


    No, the missing user photos bug has not been fixed.

    DX has found a new way to deceive customers:
    Use reviews for different products that have not been bought
    by the person who wrote the review.
    http://club.dx.com/forums/forums.dx/threadid.1462252
    Posts(24805) | Reviews | Tip post

  • cyclist Moderator Monday, September 24, 2018 10:20 PM Reply

    gasbag, that thread title sucks ;)

    Flashlight issues~https://tinyurl.com/bw2d3pd
    DX Return Policy/Warranty~https://tinyurl.com/yb7dpg3s
    New customers read this ~ http://tinyurl.com/3kcyfqm
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  • Alisa-Deng @DX Staff @DX Staff Tuesday, September 25, 2018 10:05 AM Reply

    Hello @Alll

    We truly apologize for any inconvenience caused. If you  have any problems with the use of SC, please PM me, thanks for your cooperation.

    Posts(306) | Reviews | Tip post

  • sheepish Top 10 Forum Poster Tuesday, September 25, 2018 5:51 PM Reply

    that thread tittle sucks


    Titter.

    DX has found a new way to deceive customers:
    Use reviews for different products that have not been bought
    by the person who wrote the review.
    http://club.dx.com/forums/forums.dx/threadid.1462252
    Posts(24805) | Reviews | Tip post

  • sheepish Top 10 Forum Poster Tuesday, September 25, 2018 5:55 PM Reply

    Hello *Alll


    Well, at least ALL didn't get another PM.

    http://club.dx.com/forums/search?op=ALL 

    http://club.dx.com/reviews/u/ALL 

    DX has found a new way to deceive customers:
    Use reviews for different products that have not been bought
    by the person who wrote the review.
    http://club.dx.com/forums/forums.dx/threadid.1462252
    Posts(24805) | Reviews | Tip post

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