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"returned for security problem" ???

  • Bigben_DX Friday, September 14, 2018 8:55 PM Reply


    I've been waiting for one of my orders for 2 months now, and the answer I got from a staff member to the ticket I opened about it is "the parcel has been returned for security problem", and I got my money back on my account.

    Well, thanks for that fast refund, but I really need the stuff I ordered... :-/

    So the question is : what does exactly mean "returned for security problem" ?  Does it mean this particular item (a bike lamp, nothing special ?!) cannot be sent to my country, or does it mean that I've just been unlucky on this one, and I can place my order again with a good chance of finally getting that stuff ?

    P.S.: I wish I could ask this by answering the ticket, but it's now closed so I can't... :-(



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