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Item not received = order placed 27th June!!

  • desmondo84 Sunday, September 16, 2018 11:33 AM Reply

    Order placed over 3 months ago...  DX haven't replied to my last 3 messages - nay suggestions on what to do next?


    Tracking number  RQ537576214MY




    Posts(3) | Reviews | Tip post

  • Alisa-Deng @DX Staff @DX Staff Tuesday, September 25, 2018 11:28 AM Reply

    Hello @desmondo84

    Could you please tell us the order number or the ticket number, then we  can check for you.

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  • desmondo84 Thursday, September 27, 2018 5:17 AM Reply

    Thanks for the reply.  Order number was:


    180627001057558656



    This has now been over 3 months and I am not getting any replies to my messages to DealExtreme online.  Very frustrating.


    Regards


    Des


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  • desmondo84 Wednesday, October 10, 2018 4:29 AM Reply

    Hi

    Did you get a chance to look into this for me?  Still no contact from DX extreme!  terrible service on this.

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  • sheepish Top 10 Forum Poster Wednesday, October 10, 2018 4:38 AM Reply

    DX really does seem to be falling apart at the moment.

    DX has found a new way to deceive customers:
    Use reviews for different products that have not been bought
    by the person who wrote the review.
    http://club.dx.com/forums/forums.dx/threadid.1462252
    Posts(24699) | Reviews | Tip post

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