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Lost parcel

  • juanpide Friday, September 21, 2018 7:34 PM Reply

    Hello.


    I bought a tempered screen protector for my smartphone one month and a half ago, at the beginning of August, but I haven't received nor there is any tracking information.

    We are not on Christmas, and the same day I bought other products from other online chinese stores and all arrived a long time ago.

    I think my parcel was lost.

    Posts(1) | Reviews | Tip post

  • sheepish Top 10 Forum Poster Friday, September 21, 2018 7:37 PM Reply

    Have you opened a support ticket?

    DX has found a new way to deceive customers:
    Use reviews for different products that have not been bought
    by the person who wrote the review.
    http://club.dx.com/forums/forums.dx/threadid.1462252
    Posts(24699) | Reviews | Tip post

  • sheepish Top 10 Forum Poster Tuesday, September 25, 2018 7:37 AM Reply

    [crickets]

    DX has found a new way to deceive customers:
    Use reviews for different products that have not been bought
    by the person who wrote the review.
    http://club.dx.com/forums/forums.dx/threadid.1462252
    Posts(24699) | Reviews | Tip post

  • Alisa-Deng @DX Staff @DX Staff Tuesday, September 25, 2018 1:23 PM Reply

    Hello @juanpide

    Could you please tell us the order number, then we can check for you, thanks for your cooperation.

    Posts(184) | Reviews | Tip post

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