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Tap the "Confirm Recepit",what to do?

  • Valerij82 Friday, September 28, 2018 12:09 AM Reply

    Hello! Tap the Confirm recepiet in my orders before parcel was delivered,what to do now? Maby thej tnik like i got my parcel o still in sistem delivery in progres ?

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  • gasbag11 Top 10 Forum Poster Friday, September 28, 2018 6:30 AM Reply

    Don't worry. Confirm Receipt is for your own reference. Your order is still on the way normally. :)

    NO! I don't know why DX screwed up the site so badly.
    Ask them.
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  • Valerij82 Friday, September 28, 2018 2:41 PM Reply

    Ok!but now I cant track my parcel,anyway what done is done need wait now

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  • matrix-neo Moderator Friday, September 28, 2018 3:38 PM Reply

    @gb,i would have said the same thing but recently staff said it helps with logistics and similar if customers click on the confirm receipt, i don't know if the shipping network has changed or DX is trying to track orders more accurately

    Resistance is futile-give in to DX gadget craving!
    also a voluntary mod-be nice please!
    Have an enquiry? https://cs.dx.com/ticket/index


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  • Valerij82 Friday, September 28, 2018 4:18 PM Reply

    So,I try to phone them,live chat is not workin,maby someone know how to contact them?

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  • gasbag11 Top 10 Forum Poster Friday, September 28, 2018 8:07 PM Reply

    Ok!but now I cant track my parcel,


    Go to your account, click on the order #, then click on the "Shipments and tracking" tab. Copy the tracking # and paste it here. > https://www.17track.net/en 

    NO! I don't know why DX screwed up the site so badly.
    Ask them.
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