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No Tracking Number info

  • escalisa Monday, October 01, 2018 4:50 PM Reply

    Hello DX team,

    I have an order 180910001050839324 which was made in 09/14/2018 but I still not have the trackin number...

    Van You please update it in order to me to be able to track it?


    I’m looking forward to your reply!

    Thanks in advance!

    Posts(13) | Reviews | Tip post

  • cyclist Moderator Monday, October 01, 2018 6:03 PM Reply

    What does it say in your account? Has it been shipped yet?

    Only orders over $20 get free tracking number.

    Flashlight issues~https://tinyurl.com/bw2d3pd
    DX Return Policy/Warranty~https://tinyurl.com/yb7dpg3s
    New customers read this ~ http://tinyurl.com/3kcyfqm
    Tracking site ~ http://www.17track.net/en
    Posts(17124) | Reviews | Tip post

  • Alisa-Deng @DX Staff @DX Staff Tuesday, October 09, 2018 7:04 PM Reply

    Hello @escalisa

    Upon further investigation, we found that the package of order 180910001050839324 has been delivered successfully on 2018/10/02.

    Posts(225) | Reviews | Tip post

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