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always " BackOrder"

  • Mizothesurveyor Thursday, October 04, 2018 9:35 PM Reply

    i order the item 6 days ago and the order statut is always " BackOrder" , what that means ? and when my item will be sent ?

    please help me i'm new here

    Order Number : 180928100155988408

    04/10/2018 17:02:37    GeneratingShipment    Lock order for generating shipments    

    03/10/2018 17:02:07    GeneratingShipment    Lock order for generating shipments    

    02/10/2018 17:01:52    GeneratingShipment    Lock order for generating shipments    

    02/10/2018 00:06:26    CustomerEditing    

    02/10/2018 00:06:23    CustomerEditing    

    02/10/2018 00:06:08    CustomerEditing    

    02/10/2018 00:05:28    CustomerEditing    

    01/10/2018 17:02:03    GeneratingShipment    Lock order for generating shipments    

    30/09/2018 17:02:23    GeneratingShipment    Lock order for generating shipments    

    29/09/2018 17:03:56    GeneratingShipment    Lock order for generating shipments    

    29/09/2018 01:24:56    Order Processing    Order is being processed.    

    29/09/2018 01:24:56    Payment Confirmed    Payment verified.    

    29/09/2018 01:24:54    Order Received    Order has been created, awaiting payment.    

    Posts(3) | Reviews | Tip post

  • gasbag11 Top 10 Forum Poster Monday, October 08, 2018 5:59 AM Reply

    Most of China has been on holiday for the last week. They will (slowly) come back to work but you may still have to wait a while longer. 

    Even at the best times, DX isn't very fast anymore.

    NO! I don't know why DX screwed up the site so badly.
    Ask them.
    Posts(12523) | Reviews | Tip post

  • Yolanda-du @DX Staff @DX Staff Tuesday, October 09, 2018 9:31 AM Reply

    [email protected]

    I have already replied to you in Tiket and now the order status has been updated to "picking"

    Posts(156) | Reviews | Tip post

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