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Item not working

  • lompy Sunday, October 07, 2018 5:52 PM Reply

    After unpacking and following guide, the gadget is still not working. On the display i can set mode as i please, but the pads are not doing anything, no impulses coming from them.

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  • gasbag11 Top 10 Forum Poster Monday, October 08, 2018 9:48 PM Reply

    Make a ticket here.  vv


    https://cs.dx.com/Ticket/Check/Aftersales.NewDefective 


    Be prepared for a long wait. Everything is happening very slowly at DX right now. Don't add ANYTHING AT ALL to the ticket until DX replies or it will go to the back of the queue if you do.

    ALWAYS ask questions about a specific item on its
    page. Scroll down and click on "Post a new topic".
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  • lompy Wednesday, October 10, 2018 2:18 PM Reply

    Hello,


    While solving the problem with the customer service, I found out the gadget is working. The pads need to be put on body from both pairs, not only from one pair, otherwise is not working. 


    Gadged indeed works! 


    Thank you very much for reply.

    Posts(4) | Reviews | Tip post

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