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Prepared for shipment since 2 weeks!

  • OLGA94 Monday, October 08, 2018 8:34 PM Reply

    My order is being prepared for shipment since 2 weeks ago and still not shipped out (since 26 september)! 

    Order no.180924001067900982

    If my order doesn't advance, my bank will contact to you,  return me the money and penalize your company. I spend 146€, so I want my phone or my money!

     waiting for reply from staff


    Posts(2) | Reviews | Tip post

  • Yolanda-du @DX Staff @DX Staff Tuesday, October 09, 2018 9:15 AM Reply

    [email protected]

    We have created a ticket to respond to your question, please reply to Tiket to select the solution you want and I will follow up on this order for you.

    Posts(34) | Reviews | Tip post

  • OLGA94 Saturday, October 13, 2018 6:09 AM Reply

    Thanks for response and solve my problem. Other staff opened a ticket for me and contacted by email to give me some options; but I've checked my orden and this already changed to FullShipped, so i'll wait about 2 weeks to recive my phone, if my phone don't arrive, i'll contact to you.

    Thank you!


    Posts(2) | Reviews | Tip post

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