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No response on Ticket

  • Folkwin86 Wednesday, October 10, 2018 6:56 AM Reply

    DealXtreme is not providing the customer support I'm used too.


    Received a DOA powerbank. They ask for an email with a video of the problem.

    They provide me with an emailadress with a FULL inbox.


    As from then no reply and no solution. Has been two weeks!!

    Posts(2) | Reviews | Tip post

  • sheepish Top 10 Forum Poster Thursday, October 11, 2018 7:23 AM Reply

    They provide me with an emailadress with a FULL inbox.


    That definitely sounds like DX.

    DX has found a new way to deceive customers:
    Use reviews for different products that have not been bought
    by the person who wrote the review.
    http://club.dx.com/forums/forums.dx/threadid.1462252
    Posts(24699) | Reviews | Tip post

  • Yolanda-du @DX Staff @DX Staff Thursday, October 11, 2018 9:30 AM Reply

    [email protected]

    Please provide the order number, we will help you check

    Posts(34) | Reviews | Tip post

  • Folkwin86 Thursday, October 11, 2018 9:43 AM Reply

    Ordernumber: 180706001067773900

    Posts(2) | Reviews | Tip post

  • Yolanda-du @DX Staff @DX Staff Saturday, October 13, 2018 9:32 AM Reply

    [email protected]

    Your Tiket has been replied, please check.

    Posts(34) | Reviews | Tip post

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