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The order is not made

  • AnastasiaStas Monday, October 15, 2018 3:49 PM Reply

    For several days I can not place an order. Wrote the address. Has entered the data of a bank card. Click "pay". After the update, nothing happens. I remain on the checkout page. I can not go on. What is the problem?

    Posts(1) | Reviews | Tip post

  • gasbag11 Top 10 Forum Poster Monday, October 15, 2018 11:37 PM Reply

    @Yolanda-du  ^^

    ALWAYS ask questions about a specific item on its
    page. Scroll down and click on "Post a new topic".
    Posts(12322) | Reviews | Tip post

  • sheepish Top 10 Forum Poster Tuesday, October 16, 2018 4:21 AM Reply

    Hm, another DX bug which stops customers from buying stuff. How surprising.

    DX has found a new way to deceive customers:
    Use reviews for different products that have not been bought
    by the person who wrote the review.
    http://club.dx.com/forums/forums.dx/threadid.1462252
    Posts(24807) | Reviews | Tip post

  • Alisa-Deng @DX Staff @DX Staff Tuesday, October 16, 2018 4:34 PM Reply

    Hello @AnastasiaStas

    Could you please provide a screenshot about the error.

    Posts(306) | Reviews | Tip post

  • sheepish Top 10 Forum Poster Tuesday, October 16, 2018 4:41 PM Reply

    But do not post personal information in the forum. You can send the screenshot to Alisa-Deng by clicking on the speech bubble to the right of her Staff Member icon.

    DX has found a new way to deceive customers:
    Use reviews for different products that have not been bought
    by the person who wrote the review.
    http://club.dx.com/forums/forums.dx/threadid.1462252
    Posts(24807) | Reviews | Tip post

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