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  • RDS54 Thursday, October 18, 2018 4:34 AM Reply

    I write from Italy. Payment of UMIDIGI Z2 Special Edition 6.2 inches Notch Full Screen 4G Phablet Phone, Face ID 4GB + 64GB made on September 28th 2018. Today is October 17th and I still have no news of the product. Can some Dealextreme operator help me? Thank you

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  • Alisa-Deng @DX Staff @DX Staff Monday, October 22, 2018 2:00 PM Reply

    Hello @RDS54

    Could you please  tell me the order number?

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  • RDS54 Tuesday, October 23, 2018 3:28 AM Reply

    grazie oggi 22 ottobre è arrivato, quasi un mese

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  • RDS54 Wednesday, October 24, 2018 10:44 PM Reply

    I received the phone, entered my sim card, set the settings, but my phone calls do not work properly. I would like to open a ticket for a defective product, thank you.

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  • Alisa-Deng @DX Staff @DX Staff Saturday, October 27, 2018 11:33 AM Reply


    Your ticket have been replied.

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  • RDS54 Saturday, November 03, 2018 10:59 PM Reply

    Dear Alisa, I would like to return the product and get a refund. I can hope to be compensated, on your site internete write "return and quick repayments" thanks

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  • Alisa-Deng @DX Staff @DX Staff Tuesday, November 13, 2018 3:34 PM Reply


    Could you please reply the ticket?

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  • RDS54 Wednesday, November 14, 2018 7:41 PM Reply

    Of course I answer, it is almost a month that I always write that this phone has problems, but keep telling me that the problem is the sim. Today I went to Vodafone Italy, they told me that I was wrong to trust to buy on a Chinese site, you gave me no guarantee, I spent 172 euros! And now that I have problems you do not take any responsibility. In Italy there are precise laws that protect consumer rights. What are you reading about? 172 euros thrown away!

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