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Order number is incorrect

  • GuillermoAlbris Friday, October 19, 2018 6:56 PM Reply

    Hello, I can't open a ticket for order 181003001078520428 .

    It says order number is incorrect.

    One of the items I received is defective.

    Please resolve it.

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  • gasbag11 Top 10 Forum Poster Friday, October 19, 2018 8:16 PM Reply

    @sheepish


    Do you have this  ^^  site bug in your list? I've seen that complaint many times over the last several months.

    ALWAYS ask questions about a specific item on its
    page. Scroll down and click on "Post a new topic".
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  • GuillermoAlbris Friday, October 19, 2018 8:22 PM Reply

    Please help!

    I paid 15.00D for nothing and i cant complain about it.


    Order number: 181003001078520428

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    post edited by GuillermoAlbris on 10/19/2018 at 8:24 PM
  • gasbag11 Top 10 Forum Poster Friday, October 19, 2018 9:28 PM Reply

    I'll call a staff member to help you, but she may not answer until after the weekend.


    @Yolanda-du  Can you please help GuillermoAlbris? Thank you   


    ALWAYS ask questions about a specific item on its
    page. Scroll down and click on "Post a new topic".
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  • GuillermoAlbris Friday, October 19, 2018 9:38 PM Reply

    Thank you! 

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  • GuillermoAlbris Tuesday, October 23, 2018 3:44 AM Reply

    Hi @Yolanda-du can you help me with this problem?

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  • Yolanda-du @DX Staff @DX Staff Tuesday, October 23, 2018 10:57 AM Reply

    [email protected]

    The system shows that the goods purchased by your order 181003001078520428 has not been shipped yet.
    You have already received, This is weird, please confirm the order number

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  • GuillermoAlbris Tuesday, October 23, 2018 7:11 PM Reply

    Hi, I'm not received anything.. Look at this screenshoot off my orders page. The order number its ok..Screenshot_20181023-080803.jpg

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  • GuillermoAlbris Thursday, October 25, 2018 8:11 PM Reply

    @gasbag11 @Yolanda-du  

    I still without answer. please be more helpfull.

    dxz.jpg

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  • gasbag11 Top 10 Forum Poster Thursday, October 25, 2018 8:48 PM Reply

    I'm just a customer like you. 


    You've just sent her a message by using the @ in front of her name, so there's nothing else I can do.

    ALWAYS ask questions about a specific item on its
    page. Scroll down and click on "Post a new topic".
    Posts(12322) | Reviews | Tip post

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