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DX ignores the customers for months, NO solution

  • santyoctubre Friday, October 19, 2018 7:02 PM Reply


    Months and months without answer or solution. Very unsatisfied

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    post edited by santyoctubre on 10/19/2018 at 7:03 PM
  • matrix-neo Moderator Monday, October 22, 2018 3:26 PM Reply

    post your ticket number here and staff may help you with your order

    Resistance is futile-give in to DX gadget craving!
    also a voluntary mod-be nice please!
    Have an enquiry? https://cs.dx.com/ticket/index


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  • Yolanda-du @DX Staff @DX Staff Saturday, October 27, 2018 10:10 AM Reply

    [email protected]

    Our customer service staff have already replied to your Tiket, please check.

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  • Gukuhn Tuesday, October 30, 2018 5:36 PM Reply

    Same as me,


    no replies order 180731001094472656

    ticket number 69ADFB5AD6944694AB69D413C84FBF51

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    post edited by Gukuhn on 10/30/2018 at 5:38 PM
  • Yolanda-du @DX Staff @DX Staff Wednesday, October 31, 2018 9:42 AM Reply

    [email protected]

    Our customer service staff have already replied to your Tiket, please check.

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  • santyoctubre Friday, February 1, 2019 12:30 AM Reply

    Still unanswered issues. I cannot access https://cs.dx.com/Ticket/List 

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  • Alisa-Deng @DX Staff @DX Staff Friday, February 1, 2019 2:50 PM Reply

    Hi @santyoctubre

    Could you please tell me the ticket number.

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