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Order is being prepared for Shipment!!!!

  • praza92 Wednesday, October 31, 2018 12:16 AM Reply

    Hello. I ordered cellphone on 2018/10/03, everything is paid, order is ready for shipment, but still it is not shipped, why?! No tracking number, nothing....... It is taking too much time. I opened "My Ticket" on 2018/10/16, it is about 2 weeks and NO answer yet!!!! I am really angry and dissatisfied. Customer services do not work. Staff are not responsible. What is the problem? I want answer and how to resolve it or refund my money back! Please answer me. Thank you.


    Order number: 181003001078320013


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  • gasbag11 Top 10 Forum Poster Wednesday, October 31, 2018 12:26 AM Reply

    @Alisa-Deng  @Yolanda-du


    "Maybe" at least one of them will get around to you this week. Or maybe next week.  

    NO! I don't know why DX screwed up the site so badly.
    Ask them.
    Posts(12556) | Reviews | Tip post

  • Yolanda-du @DX Staff @DX Staff Wednesday, October 31, 2018 9:32 AM Reply

    [email protected]

    We have already replied to your Tiket, please check.

    Posts(156) | Reviews | Tip post

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