DX  » Community » Forums
«See all threads (in General Discussions)
General Discussions

3 Months since my order, no delivery, 2months sinc

  • DXStoleMyMoney Sunday, November 4, 2018 5:52 PM Reply

    3 Months since my order, no delivery, 2months since contacting "support" and no response yet.

    My ticket for order 180819001026983121 has been open since 2018/9/27 - There has been ZERO response.

    My order was made 21/08/2018 - I never got my items.

    This is theft, I want a reply on a ticket, I want my order (NOW) or I want my money back, instantly!

    I am not the only person who DX is stealing from, just look at the forum posts! My previous orders also got fcked up, you sent me the wrong item, would not replace it, and would not refund me. It t ook weeks!!!

    Posts(5) | Reviews | Tip post

  • gasbag11 Top 10 Forum Poster Sunday, November 4, 2018 11:37 PM Reply

    @Alisa-Deng  @Yolanda-du  ^^

    NO! I don't know why DX screwed up the site so badly.
    Ask them.
    Posts(12550) | Reviews | Tip post

  • Alisa-Deng @DX Staff @DX Staff Monday, November 5, 2018 1:46 PM Reply

    Hello @DXStoleMyMoney

    We want to first confirm with you that which package you have not received. You can provide us the SKU.

    Posts(1024) | Reviews | Tip post

  • DXStoleMyMoney Tuesday, November 6, 2018 1:54 AM Reply

    You could have checked my ticket thats open more then a month, but I guess asking me to provide the same information yet again causes just a little bit more of a delay.

    The missing SKU are 916480990 and 483728, the 3rd I did get.

    Posts(5) | Reviews | Tip post

  • Alisa-Deng @DX Staff @DX Staff Saturday, November 10, 2018 9:32 AM Reply


    916480990 has been delivered successfully on 2018/10/5. For SKU 483728, if possible, could you please first check with your local post office to see if there are any packages waiting for you to pick up andplease let us know?

    Posts(1024) | Reviews | Tip post

«Reply to this thread (in General Discussions)
General Discussions



* 50 characters max


Please note: HTML codes are not allowed anywhere on this page (otherwise you will see an error).

Please note that DealExtreme Forums are not a sales or product support board. While we do constantly participate in this forum, please contact us via support ticket for a guaranteed fast response. We make every effort to make the quickest replies.

DX Everywhere