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I can't Confirm & Pay MY ORDER !
Hi, I am running into the same issue. When I try to confirm the order it keeps on popping up to confirm address. There are no special characters in my address. I want to place an order but nothing seems to be working for it. Tried using Paypal and also credit card and both run into the same issue.
Remove any spaces in the Zip/Post code box, this did the trick for me.
How about formatting for telephone? Is there anything specific?
Thanks... looks like no special characters, and Postal Code/Zip without any spacing worked.
OK, that worked. My "correct" address has a space in the postal code, an apostrophe, a number sign and a hyphen. I hope it gets to me without any of those.
Of course half my order is sold out a month later. I wonder how many Canadian orders they've managed to fill with their incorrect interpretation of postal code?
Luckily my postal code is the only odd thing with a space. Without spacing shouldn't be an issue with Canada Post.
In your case it might just get a little delay if Canada Post computer system couldn't automacitally detect the address. Then the will need to manually determine the address.
adress field always marked red. I can't checkout and hit confirm and pay. It just does not work. It doesent matter if I remove all spaces, minuses, dots, whatever. It used to be working in the past without any problem, but now I just can't buy anything because I fail to hit the pay button... it's a shame. It only says I should only use english words... but all words are english. No special characters ... its bad programming - no offense. You just lost a customer. Bye.
Same checkout issues as above. My address has a number and spaces in it, can't fix that. Canadian postal codes have a space in them, but even without the space I can't check out as it complains about my address. Please fix this ASAP or I'm going to have to give up on this site completely as it's been a huge waste of time trying to debug this issue with no results.
I am also having this problem. No commas, periods, slashes, or other special characters in my address. After I do the paypal signin, my address box is red and the "Proceed to Checkout" button does nothing.
Same issue here.
Will you fix it or not?