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No confirmation after order

  • lukis01 Monday, November 05, 2018 5:19 PM Reply

    I didn´t receive any confirmation after ordering and paying, only opportunity to create a new account. So I was expecting to see my order in new created account - no luck.

    Now no information about order number, its status or anything else..

    Anyone same experience?

    Posts(2) | Reviews | Tip post

    post edited by lukis01 on 11/5/2018 at 5:20 PM
  • sheepish Top 10 Forum Poster Monday, November 05, 2018 6:48 PM Reply

    You should still be able to open a ticket without a ticket number. It just won't be the same ticket type as you might want to open.

    DX has found a new way to deceive customers:
    Use reviews for different products that have not been bought
    by the person who wrote the review.
    http://club.dx.com/forums/forums.dx/threadid.1462252
    Posts(24807) | Reviews | Tip post

  • lukis01 Monday, November 05, 2018 7:43 PM Reply

    Order number is required - I have no one..

    Posts(2) | Reviews | Tip post

  • sheepish Top 10 Forum Poster Tuesday, November 06, 2018 4:11 AM Reply

    I guess you didn't understand my post.

    DX has found a new way to deceive customers:
    Use reviews for different products that have not been bought
    by the person who wrote the review.
    http://club.dx.com/forums/forums.dx/threadid.1462252
    Posts(24807) | Reviews | Tip post

  • Alisa-Deng @DX Staff @DX Staff Saturday, November 10, 2018 9:26 AM Reply

    Hello @lukis01

    Could you please tell me the SKU  you have ordered.

    Posts(306) | Reviews | Tip post

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