Time it takes until repair

«See all threads (in General Discussions)

General Discussions

Dogeyes Friday, November 9, 2018 12:16 AM Reply

Does anybody have an idea how long it takes from the moment the defective device is in the hands of dx again till the return of repaired/new device??? And also how it will take untill I recieve it again? (shipped to Belgium)

Thanks for any response,

Kind greets,
Dogeyes

Posts(6) | Reviews | Tip post
matrix-neo Friday, November 9, 2018 8:29 AM Reply

since there are so many variables such as who does repair, what parts need to be replaced, which shipping carrier is used and what time of year item is repaired(holidays take longer) it would be a guess at best

Resistance is futile-give in to DX gadget craving!
also a voluntary mod-be nice please!
Have an enquiry? https://cs.dx.com/ticket/index

Posts(11866) | Reviews | Tip post
Dogeyes Saturday, November 10, 2018 9:51 PM Reply

Than in what way will I recieve updates about teh repairs, or do I get the info that I need to pay the repair bill. Also how do I get tk know that a new device has been send.
Last question, how long will it take for shipping to Belgium. I hope not 3 months as the previous time.

Posts(6) | Reviews | Tip post
matrix-neo Sunday, November 11, 2018 12:39 PM Reply

for EU countries allow for 6 weeks normally, but the holiday season is almost here so it may be a bit longer, as for repairs, if under warranty DX pays for repair bill, you can get as many updates as you want just have to wait for reply to ticket

Resistance is futile-give in to DX gadget craving!
also a voluntary mod-be nice please!
Have an enquiry? https://cs.dx.com/ticket/index

Posts(11866) | Reviews | Tip post

«Reply to this thread (in General Discussions)

General Discussions

Reply

Subject:

* 50 characters max

Message:

Please note: HTML codes are not allowed anywhere on this page (otherwise you will see an error).
Subscribe to this thread (get an e-mail for every reply)
I agree to DX's Terms of use

Post Message

* DX Forums are not a sales or product support board. For sales or specific product related questions, please send us a message. For after-sales support inquiries, please send us a message or submit a support incident to receive the fastest response.

o All postings not relating to product information or discussion will be forwarded to appropriate department accordingly and will be removed from our forum.
o No posting of any unsolicited advertising, promotional materials, or any other forms of solicitation. This includes any kind of references to other gadgets and/or electronics vendors, and price comparison web sites, appearing anywhere in the posts (including but not limited to subjects, contents, editorial comments and usernames).
o No pornography, obscenities, and defamatory postings are allowed anywhere on DX forum. Postings of this kind will be removed immediately, and a violation will be issued to the person responsible for the posting (several violations will result in blocking of your access to the forum).
o All users' IP will be recorded but real e-mail address is not required when posting on the forum.
o No usernames that contain obscene words, derogatory or racist remarks, or references to sexual acts or sexual anatomy are allowed on DX.com. Postings containing any usernames with obscene words, derogatory or racist remarks will be removed immediately.
o In the Forums, please keep all your postings relevant to the product information or discussion. Postings that are irrelevant, or that are designed to disclose personal contact information, promote personal pages, voting polls, or third parties may be removed. If you see postings that contain foul language or that are intended to harass other people, please contact us immediately.
o Intentional disruption of the flow of content or discussion by repeatedly posting the same message is not permitted. Members who cause disruption of this kind will be issued a violation that can result in blocking of access to the forum.
o Harassment of another person via emails or postings is not permitted. Harassment means: saying bad things about them; sending them unwanted messages; attacking their race, heritage, etc. Unsolicited "Spam" messages are also not permitted unless expressly authorized by the recipient. If you feel that another person is harassing you, please contact us.
o We reserve the right to remove all postings at any time, including any postings that violate these standards without any notice. This forum is designed for general product information and discussion, DX will not take any responsibilities for any material posted by people that you might encounter while using our forum.

Disclaimer and Limitation of Liability

THE DX.COM WEB SITES AND THE MATERIALS THEREIN ARE PROVIDED AS IS. DX MAKES NO REPRESENTATIONS OR WARRANTIES, EITHER EXPRESS OR IMPLIED, OF ANY KIND WITH RESPECT TO THE DX.COM SITES, THEIR OPERATION, CONTENTS, INFORMATION, MATERIALS . DX EXPRESSLY DISCLAIMS ALL WARRANTIES AND CONDITIONS, EXPRESS OR IMPLIED, OF ANY KIND WITH RESPECT TO THE SITES OR THEIR USE, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. YOU AGREE THAT DX, ITS DIRECTORS, OFFICERS, EMPLOYEES OR OTHER REPRESENTATIVES SHALL NOT BE LIABLE FOR DAMAGES ARISING FROM THE OPERATION, CONTENT OR USE OF THE DX.COM SITES. YOU AGREE THAT THIS LIMITATION OF LIABILITY IS COMPREHENSIVE AND APPLIES TO ALL DAMAGES OF ANY KIND, INCLUDING WITHOUT LIMITATION DIRECT, INDIRECT, COMPENSATORY, SPECIAL, INCIDENTAL, PUNITIVE AND CONSEQUENTIAL DAMAGES.

Please note that DealExtreme Forums are not a sales or product support board. While we do constantly participate in this forum, please contact us via support ticket for a guaranteed fast response. We make every effort to make the quickest replies.

Forums

Interest Groups

Other Features

Group Buying

AU/US/EU DIRECT

Country Site

APP & Mobile Site