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Transport no update 20 days still not received

  • finnali Friday, November 16, 2018 12:14 AM Reply


    still i not received product ? it is saying in transport since long time. 

    why it is in transport since long time? by air it will take only 2 days . still it not came. 

    there is no update on tracking since long time.  i need all details.now it is 20 days and i not received product. 

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  • Alisa-Deng @DX Staff @DX Staff Friday, November 16, 2018 11:48 AM Reply


    If possible, could you please first check with your local post office to see if they have any packages waiting for you and then please inform. us.

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  • finnali Friday, November 16, 2018 4:04 PM Reply

    After seeing your message.i contacted local post office. they checked with all details. they told me that package not arrived.

    now what i need to do ?  it is possible that this package will not arrive in Finland ?  there is no update in trackings ? 

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  • Alisa-Deng @DX Staff @DX Staff Saturday, November 24, 2018 9:44 AM Reply


    I have ask our logistic team to check this issue, we will give you a reply once we get the feedback.

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  • finnali Friday, December 07, 2018 1:34 PM Reply

    You are trying to me fool and misleading to me. from 24.11 your logistic team is checking issue ?  Yolanda gave me reply on 20.11 and told me same.  dx is a cheating company.  i realised it. you are misleading to all customers and making them fool. you are working with cheating company. you are also part of this company. 

    i opened case with paypal.  i need money as soon as possible. 

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