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Notice: Switch to the new station on November 28.

  • Alisa-Deng @DX Staff @DX Staff Tuesday, November 27, 2018 4:50 PM Reply

    Dear Valued Customer,

     

    Thanks a million for your support of DX.

     

    In order to provide better and more convenient service to you, the website DX.COM will be upgraded from Nov 28th, 2018 (UTC+8), then you will have better shopping experience than before.

    The website is still https://www.dx.com/ for your search.


    Happy Shopping!

     

    Sincerely Yours,

    DX Team


    Posts(413) | Reviews | Tip post

    cyclist made this thread sticky on 11/27/2018 at 5:24 PM
  • MaximusT Wednesday, November 28, 2018 3:17 AM Reply

    Hi, The new site looks good but has a lot of bugs and pages missing.

    But worst of all it has lost all my orders so I can no longer see or track my orders?


    Will this be fixed?


    Thanks

    Posts(11) | Reviews | Tip post

  • gasbag11 Top 10 Forum Poster Wednesday, November 28, 2018 7:17 AM Reply

    Hi, The new site looks good but has a lot of bugs and pages missing.


    Uuhhh... that has a vaguely familiar ring to it. Where have I heard that before? 



    ALWAYS ask questions about a specific item on its
    page. Scroll down and click on "Post a new topic".
    Posts(12404) | Reviews | Tip post

  • tfibe Thursday, November 29, 2018 5:39 PM Reply

    @Alisa-Deng i am also missing all my orders - what is going on ?

    Posts(45) | Reviews | Tip post

  • sheepish Top 10 Forum Poster Thursday, November 29, 2018 6:02 PM Reply

    Just a few days ago I saw a post where someone was wondering when DX is going to fix the bugs on its site. I was going to reply that DX doesn't fix bugs, it just waits a while then redesigns the site, breaking a whole bunch of stuff in the process and introducing a whole bunch of new bugs. Eventually enough of the bugs get fixed sufficiently for basic functionality to return, but we realise that DX has removed a whole bunch of features in the process. Rinse, repeat.


    At least I can post again.

    DX has found a new way to deceive customers:
    Use reviews for different products that have not been bought
    by the person who wrote the review.
    http://club.dx.com/forums/forums.dx/threadid.1462252
    Posts(24905) | Reviews | Tip post

  • sheepish Top 10 Forum Poster Thursday, November 29, 2018 6:09 PM Reply

    This really sucks. I'm not signed in on the DX site, and a number of really important products have gone, with just 404 errors remaining. Why!?

    DX has found a new way to deceive customers:
    Use reviews for different products that have not been bought
    by the person who wrote the review.
    http://club.dx.com/forums/forums.dx/threadid.1462252
    Posts(24905) | Reviews | Tip post

  • cyclist Moderator Thursday, November 29, 2018 8:07 PM Reply

    Can anyone else not log in to the new site?

    I'm logged in to the forum and can get into some of my account, but as soon as I try to view my cart, it takes me to the new site and I cant log in.

    I even tried changing my password, but that makes no difference.

    Flashlight issues~https://tinyurl.com/bw2d3pd
    DX Return Policy/Warranty~https://tinyurl.com/yb7dpg3s
    New customers read this ~ http://tinyurl.com/3kcyfqm
    Tracking site ~ http://www.17track.net/en
    Posts(17138) | Reviews | Tip post(1)

  • gasbag11 Top 10 Forum Poster Thursday, November 29, 2018 9:31 PM Reply

    I can login to the new site, but then I get logged out of the forum and have to log in there, which logs me out of the new site, which...  LOL


    To be fair, many things have returned that were missing yesterday, like my account info, wishlist items, reviews etc. Maybe a few more days might be needed to sort most of it. I guess we'll see.



    ALWAYS ask questions about a specific item on its
    page. Scroll down and click on "Post a new topic".
    Posts(12404) | Reviews | Tip post

  • gasbag11 Top 10 Forum Poster Thursday, November 29, 2018 9:42 PM Reply

    Forgot to mention that when I tried to login to the new site last night, I couldn't until I checked my account settings. My birthday wasn't filled in plus it said I was in Afghanistan. When I corrected them I was able to log in to the new site. 


    Oh, and points tipping still works. Thanks cyclist. 

    ALWAYS ask questions about a specific item on its
    page. Scroll down and click on "Post a new topic".
    Posts(12404) | Reviews | Tip post

  • Richtopia Thursday, November 29, 2018 10:24 PM Reply

    It's not obvious to me how to raise a ticket against an order. Is this something that is missing due to the deployment? If not, can someone give me instructions please? There are still a lot of 500s on the site, but I don't know what was there previously (e.g. whether the ticket-raising part has gone walkabout).

    Posts(16) | Reviews | Tip post

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