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CAN'T add to cart or buy now!

  • HighwayStar89 Monday, December 3, 2018 7:07 PM Reply

    It's very ridicoulus, an ecommerce site with the button "add to cart" and "buy now" that doesn't work!
    I tried to change browser and to delete cookies, but same problem: when I hit the button it doesn't do nothing.
    Maybe is a java error, but your website technicians are not doing a good job......

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    post edited by HighwayStar89 on 12/5/2018 at 7:16 PM
  • Yolanda-du @DX Staff @DX Staff Tuesday, December 4, 2018 9:22 AM Reply

    [email protected]

    We recently launched a new system, and we apologize for the inconvenience. Our technicians are actively improving. If you still have problems with your use, please send us a screenshot of the problem via “Customer Service”. We will solve it for you.

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  • dexas Wednesday, December 5, 2018 5:34 AM Reply

    I can't make orders too - system do not show shipping information for Lithuania.

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  • Alisa-Deng @DX Staff @DX Staff Saturday, December 8, 2018 2:40 PM Reply

    Hello @dexas

    Could you please provie a screenshot about the error, thank for your help.

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  • notfred1 Tuesday, December 18, 2018 1:43 AM Reply

    When I try to pay via PayPal, I get the Paypal login, then I select and approve my address, then I go back to DX, hit the "confirm and pay" button and ... the screen refreshes.  No transaction.

    This is on multiple OS (linux and Windows 10) and multiple brwosers (Chrome and Firefox)

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    post edited by notfred1 on 12/18/2018 at 1:44 AM
  • Alisa-Deng @DX Staff @DX Staff Saturday, December 22, 2018 11:03 AM Reply

    Hello @notfred1

    Have you found the order in your account?

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