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My Orders is empty, help with my account

  • jackl007 Tuesday, December 18, 2018 10:52 PM Reply


    In new DX design I have problems: My list orders/history is empty.

    I try: clean cache, install new browser, try different PC, but nothing.




    Posts(30) | Reviews | Tip post

  • cyclist Moderator Tuesday, December 18, 2018 11:07 PM Reply

    They're still there, you just have to use the old site and the "Historical Order" link to see them.

    Im not sure if DX are going to bother transfering them to the new site, they probably have enough to fix without trying to do that too!

    Flashlight issues~https://tinyurl.com/bw2d3pd
    DX Return Policy/Warranty~https://tinyurl.com/yb7dpg3s
    New customers read this ~ http://tinyurl.com/3kcyfqm
    Tracking site ~ http://www.17track.net/en
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  • Alisa-Deng @DX Staff @DX Staff Saturday, December 22, 2018 4:48 PM Reply

    Hello @jackl007

    Below link for your reference:  http://club.dx.com/forums/forums.dx/threadid.1486111

    Posts(1070) | Reviews | Tip post

  • sheepish Top 10 Forum Poster Sunday, December 23, 2018 5:47 AM Reply

    they probably have enough to fix without trying to do that too!

    Have you seen any indication DX is actually trying to fix anything?

    Remembering 30 years.
    Posts(24951) | Reviews | Tip post

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