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Invalid Zip/Postalcode notification

  • Castrolias Wednesday, December 19, 2018 8:53 PM Reply

    Have ordered multiple things in the past without a problem. Suddenly the site will notify me my zip/postalcode is invalid.
    This is in fact a mistake. In The Netherlands, our postalcodes ALWAYS have 2 letters following 4 digits.
    However the site will only accept 4 digits. The rest of my personal info is filled out correctly.
    Please fix this as I litterally can't order anything until this is rectified!!

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  • gasbag11 Top 10 Forum Poster Wednesday, December 19, 2018 9:47 PM Reply
    NO! I don't know why DX screwed up the site so badly.
    Ask them.
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  • Alisa-Deng @DX Staff @DX Staff Saturday, December 22, 2018 10:49 AM Reply

    Hello @Castrolias

    We will fix this problem ASAP.

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  • Castrolias Saturday, January 5, 2019 12:08 AM Reply

    Any progress on this issue? It is still giving me the ‘postalcode invalid’ notification.

    I found a workaround if I put my correct postalcode in the second adres-line.

    But a real fix would really be appreciated.



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  • Alisa-Deng @DX Staff @DX Staff Saturday, January 5, 2019 11:12 AM Reply

    @Castrolias

    Done, you can try to place an order now.

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  • Castrolias Saturday, January 5, 2019 8:08 PM Reply

    It works now!

    Thank you.

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  • nesoor Saturday, June 8, 2019 9:01 PM Reply

    I have the same issue

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  • Alisa-Deng @DX Staff @DX Staff Wednesday, June 12, 2019 10:55 AM Reply

    @nesoor, Hi, please try to this format (just make example: 6844DM) to see if it works.

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