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Incomplete order NO REACTION ON TICKET + DEA

  • kevinheel Thursday, December 20, 2018 10:16 PM Reply

    i i am waiting on costumer support for more than 3 months i have 2 defect items form. my order. also the order is not delivered completely after more than 60 days of shipping my order number is: 180925001068901921

    I have no reaction on my Tickets regarding Dead on arrival items and i get no reaction on facebook

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  • sheepish Top 10 Forum Poster Friday, December 21, 2018 5:14 AM Reply

    I have no reaction on my Tickets regarding Dead on arrival items

    How many tickets, for how many items?

    Community service notice:
    finnali is "a big liar", very stupid, or mentally ill;
    treat gently.

    DX has a new way to deceive customers:

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  • Alisa-Deng @DX Staff @DX Staff Saturday, December 22, 2018 3:18 PM Reply

    Hello @kevinheel

    I have ask Catie give priority to your ticket, please check your ticket later.

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  • kevinheel Thursday, December 27, 2018 4:28 PM Reply

    3 Items (DOA) now from 1 order. 180925001068901921

    i am unable to make more tickets from that same order. i have responded to Catie

    thankyou for your reactions! 

    happy to hear somthing from DX

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  • Alisa-Deng @DX Staff @DX Staff Saturday, January 05, 2019 5:23 PM Reply


    Could you  please reply the  ticket 99D3F3E1CE66461C8E05558849BF0407.

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  • kevinheel Monday, January 07, 2019 3:06 AM Reply


    currently i am having difficulty opening my ticket, cant find a way in the new system on how to.

    on the old site i get redirected to https://passport.dx.com/Login/Logined if i try to open my ticket. 

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