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TAX payment refund please

  • blurpie Friday, December 21, 2018 4:25 AM Reply

    Hi, in the Netherlands the PostNL is actively intercepting packages from China.

    You have to pay almost 20 Euro to get your package. 


    I have payed fo insurance but one way of anohter the proces fails completely. The order number in the question field is not recognised

    https://home.dx.com/ReportsCenter/submitReport/report_type/4.html

    This form. seems to fail. I had to pay 19,47 Euro for an order that was worth 30 euro so based on the DX tax proces i want to get back my 19,47 euro. 


    Dear  DX please help me out with the right form, it is regarding order 180707001069114791


    Eelco


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  • Alisa-Deng @DX Staff @DX Staff Saturday, December 22, 2018 3:31 PM Reply

    Hello @blurpie

    The max compensation amount is up to $40 for per order. Please post tax receipt here(cover your personal information). Thanks.

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  • blurpie Saturday, December 22, 2018 5:02 PM Reply

    2018-12-07 20.02.29.png

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  • Alisa-Deng @DX Staff @DX Staff Saturday, December 29, 2018 5:52 PM Reply

    @blurpie

    I have refund $23.9 to your payment account.

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  • blurpie Saturday, December 29, 2018 6:06 PM Reply

    Thanks for your great service

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  • Alisa-Deng @DX Staff @DX Staff Saturday, January 05, 2019 4:22 PM Reply

    @blurpie

    It's my pleasure, wish you a happy life.

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