Wish
DX  » Community » Forums
«See all threads (in General Discussions)
General Discussions

Unable to file a complaint

  • nnmeel Friday, December 28, 2018 11:11 PM Reply

    I haven't recieve mij order which was shipped on 25-11-2018 17:52:27.

    I want to file a complaint but if I go to the ticjket center I cannot create a ticket and I have to log in again??

    Do you have a e-mail adres which i can reach you.

    You're not reachable.


    Posts(3) | Reviews | Tip post

  • sheepish Top 10 Forum Poster Saturday, December 29, 2018 8:45 AM Reply

    In this post http://club.dx.com/forums/forums.dx/threadid.1486111  a staff member links to a page (a DX product Collection page, weirdly)
    which says the ticket system has been abandoned because it was so far
    behind. DX no longer believes in making anything easy for its customers.

    Remembering 30 years.
    Posts(24945) | Reviews | Tip post

  • Yolanda-du @DX Staff @DX Staff Saturday, December 29, 2018 9:05 AM Reply

    [email protected]

    Please provide the order number and we will check it for you.

    Posts(156) | Reviews | Tip post(1)

  • nnmeel Saturday, December 29, 2018 8:37 PM Reply

    Hello,


    My order number us order:181123001046179501
                   
               

    Posts(3) | Reviews | Tip post

  • Yolanda-du @DX Staff @DX Staff Wednesday, January 2, 2019 9:45 AM Reply

    [email protected]

    We have created a Tiket to follow up on your order question, please pay attention to check and reply.

    Posts(156) | Reviews | Tip post

«Reply to this thread (in General Discussions)
General Discussions

Reply

Subject:

* 50 characters max

Message:

Please note: HTML codes are not allowed anywhere on this page (otherwise you will see an error).

Please note that DealExtreme Forums are not a sales or product support board. While we do constantly participate in this forum, please contact us via support ticket for a guaranteed fast response. We make every effort to make the quickest replies.

DX Everywhere