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New Points Policy

  • Robsdeal Sunday, December 30, 2018 8:47 AM Reply

    Just a few comments to the higher ups bosses at DX

    regarding the new points policy.


    not everyone can or has the time to make substantial purchases

    in the year

    this is why points accumulation over time is important and

    it would be also important that they do NOT expire year to year


    After all the points represent money we transferred to you and should

    be used to keep customers loyal to you.


    Also think about this

    if I buy something say in December and it takes 60 days for the points

    to become active this means that I will NEVER obtain the points of that purchase

    in this case you are just taking their points away and also

    the expiration also takes honestly earned points away.


    I realise that these are your rules and it is your site but this

    new improvement and also the new site SHOULD and will

    (at least for me) take me away from future shopping at DX


    Maybe others will follow too and then you might wake up

    to what is happening.


    Thanks for reading.



    Posts(10) | Reviews | Tip post

  • sheepish Top 10 Forum Poster Sunday, December 30, 2018 9:20 AM Reply

    Don't they evaporate at the end of the year after the year in which they are gained? But how could I find out? I can't even think where I should look to find the new points policy.


    Hm... there's a sticky in this forum. (How about that, DX doing something sensible.)

    http://club.dx.com/forums/forums.dx/threadid.1480536


    Yes, the points last at least a year.

    Remembering 30 years.
    Posts(24930) | Reviews | Tip post(1)

  • Robsdeal Sunday, December 30, 2018 8:11 PM Reply

    Hi sheepish

    Thanks for the link re the new points

    policy which I had read before posting

    my thoughts here ..


    I did not see anywhere in the DX official post

    that points last AT LEAST (meaning that minimum time would

    be a year)...to be honest from what I read....I think that at the max it is a year OR LESS

    especially when points are given at end of year pending and then take

    60 days to be activated  which might mean that in reality you never

    get to see or use these end of year points!


    Another "new" and "improved" give me your money and then I will make your

    points expire even though you've been saving them to redeem

    something meaningful


    Wow! they've REALLY messed things up COMPLETELY for us  ...maybe

    not for them.


    Thanks again as always sheepish and anyone else for reading this.


    Posts(10) | Reviews | Tip post

  • gasbag11 Top 10 Forum Poster Monday, December 31, 2018 2:54 AM Reply

    DX points expire on December, 31st of the year after the one in which you have earned them, so that all the points you obtained in 2017 will expire at the end of 2018.

     

    For example, the points you earned in 2017 will expire at the end of 2018.


    The above text is copied from the sticky. 

    Is it really that hard to understand? 


    Any points you earn at any time in 2018 will expire at the end of 2019, and so on...


    NO! I don't know why DX screwed up the site so badly.
    Ask them.
    Posts(12557) | Reviews | Tip post

    post edited by gasbag11 on 12/31/2018 at 2:56 AM
  • Robsdeal Monday, December 31, 2018 3:23 AM Reply

    Yes you are right Gasbag re the points lasting into the next year  read the

    sticky too quickly and am upset (as others are) of not finding

    practically anything that was easily and logically searchable on the OLD

    platform. such as my old orders my old reviews my old points still there

    (somewhere)


    This is why sometimes I make mistakes in reading too quickly because

    there are plenty of other things going on at the same time


    You could have avoided the personal remark is it so hard to understand?

    for the reason mentioned above  After all we ALL make mistakes I'm the first

    one to realise this and I can bet that you have made some now and then too.


    Personal remarks are never fruitful.


    Thanks and Best wishes for a Happy New Year!

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  • gasbag11 Top 10 Forum Poster Monday, December 31, 2018 4:52 AM Reply

    I wasn't trying to be a smarta$$. Sheepish had already pointed that out, and gave you a link to the points sticky. 


    I thought you still didn't understand, hence my post.


    I can bet that you have made some now and then too.


    I would love to have a dollar (lol even a quarter/0.25$) for every mistake I've ever made. Even if I only counted the mistakes made just on this forum, I'd still have a tidy little sum.


    As far as DX making things harder to use here, that qualifies as the understatement of the year. It's even been speculated that whoever is in charge of DX, doesn't like DX. I once would have said that that'e a silly theory, but now I'm not so sure. 


    Is it really actually possible that every upgrade they've made has made the site worse/harder to use, just by coincidence?

    NO! I don't know why DX screwed up the site so badly.
    Ask them.
    Posts(12557) | Reviews | Tip post

  • sheepish Top 10 Forum Poster Monday, December 31, 2018 4:54 AM Reply

    Personal remarks are never fruitful.


    "Wow, you're a babe!"


    9 months later...

    Remembering 30 years.
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  • sheepish Top 10 Forum Poster Monday, December 31, 2018 5:01 AM Reply

    I'm going to get personal. Rob, I've seen your posts in at least a couple of threads and you say some good stuff. Most people will just go buy somewhere else, but the more people who tell DX they're "doing it wrong" the better. Thank you.


    And thank you gasbag11. I don't know how long this forum will be around, but thank you for the huge number of people you've helped over the years.

    Remembering 30 years.
    Posts(24930) | Reviews | Tip post

  • gasbag11 Top 10 Forum Poster Monday, December 31, 2018 10:08 AM Reply

    And thank you gasbag11.


    Thank you for the thank you, sheepish.


    And thank you for the many times you've helped me and answered a lot of the stupid questions I've asked here. Plus you've been helping people here long before I knew that DX existed.


    And may both of you have a wonderful New Year! 



    NO! I don't know why DX screwed up the site so badly.
    Ask them.
    Posts(12557) | Reviews | Tip post

  • Robsdeal Monday, December 31, 2018 7:27 PM Reply

    Ok Gasbag  saw ytour post and thank you for the clarification   ..no harm done.!!


    Sheepish too thanks for having posted the positive comment re my previous posts

    if everything were "normal" and efficient at DX there wouldn't be too much to post about

    everything would just work,,,this is why after seeing all the recent improvements "screw ups"

    I decided to write a few myself and thank you for having noticed them...maybe maybe someone else

    other than all of US is reading this and you may be right Gasbag that this improvement is being done purposely


    Who really knows?


    In any case Thanks for listening and Best Wishes for a great 2019!!!

    to you sheepish to you gasbag and to anyone else following this thread.


    All my best wishes to you.

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