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Ticket service is not working

  • nnmeel Monday, December 31, 2018 10:14 PM Reply

    Hello


    I try to create a ticket.But every time i click on message DX i'm redirected to the login page.

    Please fix this!!! And test your own website!!!


    Posts(3) | Reviews | Tip post

  • gasbag11 Top 10 Forum Poster Monday, December 31, 2018 11:16 PM Reply

    Click on this link > http://club.dx.com/forums/forums.dx/threadid.1486035  and give DX your opinion of the updated (lol) site.

    NO! I don't know why DX screwed up the site so badly.
    Ask them.
    Posts(12493) | Reviews | Tip post

  • Okiejay Tuesday, January 01, 2019 3:25 AM Reply

    The website is a complete mess, I cannot find anyway to create an RMA and the contcat customer service process does not work, it displays an error when you try to submit.  I am stuck with mis-labled switches with no way of contacting DX, not good.     

    Posts(1) | Reviews | Tip post

    post edited by Okiejay on 1/1/2019 at 3:26 AM
  • Alisa-Deng @DX Staff @DX Staff Saturday, January 05, 2019 4:55 PM Reply

    Hello @Okiejay

    Our website have been upgraded, you can contact us through the below link:

    https://home.dx.com/orders/index.html

    Posts(718) | Reviews | Tip post

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