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DX IS NOT RESPONDING AT ALL

  • tonbor Tuesday, January 1, 2019 8:01 PM Reply

    Order 181219100122381293 payed automatic with PayPal, after payment DX cancel order for no reason. My money is not refunded, after several messages, no reaction from DX. The emailaddress of DealExtreme that I got from PayPal [email protected] is not working!!!. DX is not responding at all, 2 jan 2019 I start to get my money back with PayPal 

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  • cyclist Moderator Tuesday, January 1, 2019 8:03 PM Reply

    I'll contact staff for you @Alisa-Deng

    Flashlight issues~https://tinyurl.com/bw2d3pd
    DX Return Policy/Warranty~https://tinyurl.com/yb7dpg3s
    New customers read this ~ http://tinyurl.com/3kcyfqm
    Tracking site ~ http://www.17track.net/en
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  • tonbor Wednesday, January 2, 2019 6:20 PM Reply

    Hope to get any answer soon form. DealExtreme.

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  • Yolanda-du @DX Staff @DX Staff Thursday, January 3, 2019 10:06 AM Reply

    [email protected]

    We apologize for any inconvenience caused for you.

    Your order display is cancelled due to a problem with our system. We have let the technicians update the status. Your order is being picked. Please wait patiently for the goods ship, thank you.

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  • tonbor Thursday, January 3, 2019 3:19 PM Reply

    Please refund and do not send goods. I placed a second identical order for the same goods. I do not need two meters, so refund please, you cancelled the order earlier, not me. So do not put me in more trouble by sending the order twice.

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    post edited by tonbor on 1/3/2019 at 7:02 PM
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