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No valid track and trace number from DX

  • tonbor Wednesday, January 09, 2019 11:12 PM Reply

    I payed € 3.98 shipping costs for order 181224100113376601 with track and trace. Why do I not get a valid track and trace number from DX. Is my order realy send to me a week ago?

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  • tonbor Monday, January 14, 2019 8:30 PM Reply

    Well after one week DX did not reply to my question why there is no valid track number for my order. DX seems to have lost all control on there business. Sorry for DX moreover for the customers.

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  • tonbor Saturday, January 19, 2019 8:15 PM Reply

    Well no answer, no valid track number, nothing received. I start a complaint with PayPal to get my money back, sorry DX but I do not understand your customers policy.

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  • tonbor Wednesday, January 23, 2019 4:47 PM Reply

    There are more people with invalid track and trace numbers. Are these orders finaly delivered? Please DX help.

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  • tonbor Wednesday, February 06, 2019 6:49 PM Reply

    I could not believe my eyes...... packet did arrive, no track and trace and by China post small packed by surface. It had been at sea for over more then 8 weeks.

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    post edited by tonbor on 2/6/2019 at 7:47 PM
  • Alisa-Deng @DX Staff @DX Staff Monday, February 25, 2019 2:17 PM Reply

    Hello @tonbor

    Have you received the package?

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  • tonbor Monday, February 25, 2019 5:14 PM Reply

    Packet did arrive, no track and trace and by China post small packed by surface. It had been at sea for over more then 8 weeks. I payed for air-post

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  • Alisa-Deng @DX Staff @DX Staff Tuesday, February 26, 2019 1:55 PM Reply

    @tonbor

    The shipping method of your order is SuperSaver, it is shipped by surface. Hope you will like the product, have a nice day.

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