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Waiting 41 days for an update on the track and tra

  • Dogeyes Monday, January 14, 2019 7:47 AM Reply

    I have been wondering now how long it taks untill I get my warrenteed/repaired device back. I'm crapping my pants now because I don't get contacted back in any way. So this is the order number. 

    181107001026861163

    Aldo the track and trace

    RQ54681854MY


    I have contacted my local post that is going to recieve it but they also said that this is verry wierd. I'm really hoping on a reply. Thanks. This whole story is already going on for 7 months to get it repaired so I'm dying to finally get it back 

    Posts(6) | Reviews | Tip post

  • matrix-neo Moderator Monday, January 14, 2019 9:29 AM Reply

    returning an item during the holidays takes the longest time, but post your ticket number here so staff may help speed up reply time

    Resistance is futile-give in to DX gadget craving!
    also a voluntary mod-be nice please!
    Have an enquiry? https://cs.dx.com/ticket/index


    Posts(11865) | Reviews | Tip post

  • Dogeyes Monday, January 14, 2019 2:32 PM Reply

    Thats just the problem, is is repaired and they are shipping it back to me, but because it contains a lithium battery it couldn't be shipped with airmail. So they had to use a alternative. And thats how I'm here now because its taking the post service already 41 days to update their track and trace. So I'm worried something wend wrong.

    Posts(6) | Reviews | Tip post

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