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missing items from order 181009001085035018

  • GabrielAngel Tuesday, January 15, 2019 12:42 AM Reply

    I did not receive the following items from order 181009001085035018 with tracking number RN202538835MY:

    604449 Quelima 2-in-1 Self-locking Car Bracket, Car Air Outlet Mount Phone Holder with Suction Base - US$ 3.99

    605468 Cwxuan 3-in-1 USB Charging Cable for IPHONE, 8 Pin / Micro USB / Type-C Port Mobile Phone Cable - (20cm) - US$ 1.74

    613844 Manual Series Water Play Soft Gatling Gun Toy Set for Kids - US$ 18.24

    These items are missing from the package,

    Please refund US$ 27.96 to me.

    Thank you

    Posts(1) | Reviews | Tip post

  • Alisa-Deng @DX Staff @DX Staff Thursday, March 7, 2019 6:02 PM Reply

    Hello @GabrielAngel

    The correct tracking number is MY813383543MY, it have been failed to pass the security check, and we just can arrange the refund for you. We have refund you $20.97 to your payment account, please check you account a few days later. For the refund $3, we just refund you as a coupon, could you please tell me ahich SKU you want, and please note that the price of the SKU mush be more than $30.

    Posts(1062) | Reviews | Tip post

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