DX  » Community » Forums
«See all threads (in Site Bug Reports)
Site Bug Reports

Impossible to put something in the cart

  • Ranguelov Thursday, January 17, 2019 5:55 AM Reply


    Everything works very well with your old internet site, but with the new one from Switzerland it's impossible to make a purchase from my laptop and from any other computer...I can login to my account with my email adress and my password but your... does not seem to recognize me because it's impossible to put an article in the cart. Surprisingly it works with my mobile phone, your software recognize me by displaying Hi, with my name and I have to make all my purchases with this one but it's really not pratical.....

    Best Regards


    Posts(10) | Reviews | Tip post

  • matrix-neo Moderator Thursday, January 17, 2019 9:05 PM Reply

    i think you already found the problem, you can't log in, try clearing browser cache/cookies, or update/change browser

    Resistance is futile-give in to DX gadget craving!
    also a voluntary mod-be nice please!
    Have an enquiry? https://cs.dx.com/ticket/index

    Posts(11865) | Reviews | Tip post

  • Ranguelov Tuesday, January 22, 2019 8:14 AM Reply

    Hi Matrix,

    I've changed the browser and it works .

    Thanks a lot


    Posts(10) | Reviews | Tip post

«Reply to this thread (in Site Bug Reports)
Site Bug Reports



* 50 characters max


Please note: HTML codes are not allowed anywhere on this page (otherwise you will see an error).

Please note that DealExtreme Forums are not a sales or product support board. While we do constantly participate in this forum, please contact us via support ticket for a guaranteed fast response. We make every effort to make the quickest replies.

DX Everywhere