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Impossible to put something in the cart

  • Ranguelov Thursday, January 17, 2019 5:55 AM Reply

    Hi,

    Everything works very well with your old internet site, but with the new one from Switzerland it's impossible to make a purchase from my laptop and from any other computer...I can login to my account with my email adress and my password but your... does not seem to recognize me because it's impossible to put an article in the cart. Surprisingly it works with my mobile phone, your software recognize me by displaying Hi, with my name and I have to make all my purchases with this one but it's really not pratical.....

    Best Regards

    Michel


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  • matrix-neo Moderator Thursday, January 17, 2019 9:05 PM Reply

    i think you already found the problem, you can't log in, try clearing browser cache/cookies, or update/change browser

    Resistance is futile-give in to DX gadget craving!
    also a voluntary mod-be nice please!
    Have an enquiry? https://cs.dx.com/ticket/index


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  • Ranguelov Tuesday, January 22, 2019 8:14 AM Reply

    Hi Matrix,

    I've changed the browser and it works .

    Thanks a lot

    Michel


    Posts(10) | Reviews | Tip post

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