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Package not received

  • Lior Kogan Friday, January 25, 2019 9:05 PM Reply

    Hello,


    Order  181023001011592800    10/24/2018 12:03 AM    


    Tracking number: MY813384263MY (7 items)


    After 3 months - still not arrived. tracking number seems to be invalid.


    Please resend or refund.


    Thank you.


    Posts(1) | Reviews | Tip post

  • Alisa-Deng @DX Staff @DX Staff Wednesday, February 27, 2019 4:15 PM Reply

    Hi @Lior Kogan

    After check, we found your package MY813384263MY was returned to us because it failed to pass the security check, and we have refund the payment to your payment acccount, please check your account a few days later to confirm the refund. Thanks for your support and understanding.

    Posts(1024) | Reviews | Tip post

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