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Cannot access to https://cs.dx.com/Ticket/List

  • santyoctubre Thursday, January 31, 2019 8:27 PM Reply

    The page https://cs.dx.com/Ticket/List is not working and I cannot see my opened ticket.
    I have sent my defective phone, as you told me, and I can't see if it's been received or not.
    I sent you two messages but, as always, no answer.
    You don't care about your customers once you have received your money.
    More than a year since I received my defective phone and it's an odisey to be treated as a customer should be.

    Posts(4) | Reviews | Tip post

  • Yolanda-du @DX Staff @DX Staff Tuesday, February 26, 2019 4:20 PM Reply

    [email protected]

    The relevant customer service staff has already replied to your Tiket, please check.

    Posts(156) | Reviews | Tip post

  • santyoctubre Monday, April 1, 2019 9:30 PM Reply

    Hi
    I tell you I CANNOT access to the ticket when I enter the address https://cs.dx.com/Ticket/List, and you tell me to check it.
    You should tell the technician to check it out.

    Posts(4) | Reviews | Tip post

  • Alisa-Deng @DX Staff @DX Staff Monday, April 8, 2019 1:14 PM Reply

    @santyoctubre

    Please check your mail box and reply the ticket.

    Posts(1024) | Reviews | Tip post

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