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Item not received. Resend or refund

  • rchrysler Friday, February 1, 2019 8:00 AM Reply

    Dears,


    Part of my order 181005001080106021 was returned by the local post office - the item 1 on "Shipments and Tracking", the "sku.537811 ". The track number is RX623236350CH.


    I hope you resend the item to the same address. 


    If it isn't possible, please refund the value on my credit card.


    Posts(4) | Reviews | Tip post

  • Alisa-Deng @DX Staff @DX Staff Tuesday, February 26, 2019 4:16 PM Reply

    Hello @rchrysler

    Our CS will contact you for your issue, please check your mail box later.

    Posts(1024) | Reviews | Tip post

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