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Order 181115001035874739 not delivered

  • Davidsson Monday, February 4, 2019 6:17 PM Reply

    Ordered in November. DX is refusing to reply to any attempts at contacting them.

    Posts(8) | Reviews | Tip post

  • Davidsson Monday, February 4, 2019 6:32 PM Reply

    After three attempts at contacting you without any response from your side I have now escalated with Paypal.

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  • Davidsson Thursday, February 14, 2019 7:37 PM Reply

    Thank you PayPal.


    "Because we were unable to obtain additional information from EPRO E-COMMERCE LIMITEDregarding
    your claim, this case has been resolved in your favor and you have
    received a refund of XXX USD. If you paid with a credit card, the
    money is refunded to your credit card. Please note that it can take up
    to 30 days for the refund to appear on your card statement. "

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  • Alisa-Deng @DX Staff @DX Staff Tuesday, February 26, 2019 3:33 PM Reply

    Hi @Davidsson

    Your package was returned to us because it failed to pass the security check. Your payment have been returned to your payment account.

    Posts(1062) | Reviews | Tip post

  • Davidsson Wednesday, February 27, 2019 12:29 AM Reply

    My payment was returned by PayPal, whom you also refused to reply to. This was the last time I used your services.

    Posts(8) | Reviews | Tip post

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