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where's my phone, wake up DX.com so slow?

  • kaidyb Saturday, February 9, 2019 7:06 PM Reply




    188/5000


    can you please answer me here soon!
    where's my phone? from order: 181119001040004013
    SKu: 575286 has not come to me!
    send me what I paid for as soon as possible.


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    post edited by kaidyb on 2/9/2019 at 7:08 PM
  • Alisa-Deng @DX Staff @DX Staff Wednesday, February 27, 2019 11:40 AM Reply

    Hi @kaidyb

    If you have any problems with your old order, please contact us by the  below link:
    https://home.dx.com/ReportsCenter/submitList
    https://home.dx.com/orders/index.html

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  • kaidyb Sunday, May 26, 2019 5:40 AM Reply

    Hello Alisa-Deng.

    I have not yet received the phone I ordered from you. sku: 575286

    Where is it ? Is it sent? is it sent incorrectly?


    Order Number: 181119001040004013

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  • Alisa-Deng @DX Staff @DX Staff Wednesday, June 5, 2019 6:17 PM Reply

    @kaidyb. Hi, I have contacted my customer service representative colleague to handle your order, she'll leave message on your order interface as soon as possible. 


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