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Order never delivered

  • lluis18 Tuesday, February 12, 2019 8:33 AM Reply

    Hello,


    I placed my order ( 190115100185893832 ) 1,5 months ago and I have not received the products when they were all supossed to be delivered in 7-10 days.


    I sent several messages to the vendor but he did not reply.


    I've been a DX client for at least 10 years and I have never had an issue, but after reading tones of messages like mine in the forum so far, I guess something wrong is going on with DX?


    Can I get a refund of the money? 


    Thank you


    Posts(1) | Reviews | Tip post

  • Alisa-Deng @DX Staff @DX Staff Monday, February 25, 2019 5:34 PM Reply

    Hello @lluis18

    Sorry for the late reply due to the Spring Festival holidays in China. Your order have been shipped on 2019/2/23.

    Posts(901) | Reviews | Tip post

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